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Their model shows that two other strategies outperform the conventional method of promotion.
The first is to alternately promote first the most competent and then the least competent individuals. And the second is to promote individuals at random. Both of these methods improve, or at least do not diminish, the efficiency of an organization.

Although designing usable systems requires far more than simply applying guidelines, guidelines can still make a significant contribution to usability by promoting consistency and good practice. We use this list of guidelines in our consultancy work. For best results, remember to interpret the guideline in context — this requires a bit more thought but ensures you will get a lot more from your review.

JMS, The Great Maker, graciously allows Tim and Summer to throw a seemingly endless stream of questions about the origins and creation of Babylon 5, the production and growing pains of the show, and dealing with the vagaries of the industry of Hollywood, the bizarre perfect storm surrounding Crusade on TNT, and more.
And yes, this interview went long enough that the only way to do it justice was to split it over two episodes, so come back next week for part 2!